Security Portal - Everything security
from Telin Systems

Text:
--- OR ---
Document Number:

You can search for partial words,
not case sensitive. For example if you
are looking for details on the scheduler
type in sch

To print these instructions, please
use your browsers print button above.

Categories

Remote Access: Terminal services for Windows

Last updated: 2012-03-29 15:20:13 by travis
This document has been accessed times since

Requirements:

  • Windows 2000, Windows XP (home or professional), Windows XP Media Center Computer with a high speed internet connection
  • Remote access key - Contact nick@telin.com to purchase a key
  • A terminal server at your clinic with a user account on it
Instructions:
  • Note: Password must be removed off of key, storing the password with the key defeats the purpose of having the key. Saveguard your key and password from theft.
  • Remove the lid on the RA key
  • Insert key into USB slot
  • If folder pops up, double click on the "click here" file, if it doesn`t pop up, locate TelinRaKey under my computer and double click on it and then the "click here" file.
  • Answer "y" if prompted (only once per computer)
  • Type your password - Please note while typing your password, the screen will not show anything (not even ****). Just type your password with the enter key and it will log you in.
  • Minimize screen
  • Login to terminal server by running `Remote Desktop Connection`. Use `127.0.0.1:3390` or `127.0.0.2:3390` as the computer address and click on connect. You can run `Remote Desktop Connection` by clicking on its icons under Start>All Programs>Accessories>Remote Desktop Connection, or Start>Run>mstsc.
  • The usernames for your terminal servers are usually u1-ux (pw is same as username in this case), some clinics have different usernames as well. Please contact your office manager for more information or Telin Systems. You can use the same username / password for remote access as you do in the office for terminal services IF you use Terminal services in the office (Thin client or otherwise). A single user account on a terminal server cannot be used by two users at the same time, this will result in one user kicking the other off everything he/she logs in.
Troubleshooting:
  • If you can`t connect (with the click here file and you don`t get the you are now connected, please minimize this window), make sure you are connected on the internet by going to google and trying to search for something.
  • Last resort double click on the client.exe provided on the key and use 127.0.0.1 as the server address.
  • If you cannot connect and are in a new location, possibly one that is outside of Canada. You may need to override the HIA and allow access from a new location (that may even be outside - or routed outside of Alberta) Load up your web browser and go to URL http://www.secure5.net and click on the remote access override and follow the prompts.